Need Help? Reach out!

WE ARE HERE TO SERVE YOU

There are many ways to reach me and to get assistance on municipal issues.

1. Call 311 first for most municipal issues.
311 is open Monday to Friday 8 a.m. to 8 p.m, Saturday & Sunday 9 a.m. to 5:30 p.m

The 311 phone service is also trackable by using the reference number you will be provided at the end of your call. Please write this down.

311’s after hours emergency service includes emergency road maintenance (Like sinkholes, traffic light problems, & street obstructions), plumbing or electrical issues at municipal facilities, animal services like an injured or found dog, or an aggressive animal, and illegally parked vehicles.

The 311 Website is also fast, effective and your requests are trackable online.

2. Contact my office
Victoria Palmeter is my Constituency Coordinator.  Please have your 311 reference number ready to assist Vicki in following up.  She can be reached by email at Victoria.palmeter@halifax.ca or by phone at 902-490-2012.

3. Contact me directly
Please provide me with your 311 reference number so I can follow up with staff.

You can email me at waye.mason@halifax.ca, or you can call my cell phone at 902-430-7822 but I am usually in meetings much of the business day and cannot answer calls and calls usually go to voicemail.  Email really is better.

Please do not message me on social media (twitter, facebook, reddit etc) about municipal matters you want action on.

Social is great for some things but I don’t check it very often, and when you email me everything comes into one place, both myself and my Coordinator can read the emails and respond, and we can forward your concerns to appropriate staff for comment, and send those responses back to you.

CONTACT INFO

Waye Mason
Councillor | Le Conseiller | Nikanus Wunaqapemk,
District 7 Peninsula South Downtown

Halifax City Hall
1841 Argyle Street, Fourth Floor
PO Box 1749
Halifax, NS B3J 3A5

phone 902-430.7822
email waye.mason@halifax.ca

STAY CONNECTED, STAY INFORMED

Follow these social media channels to keep up to date:

HRM website: http://halifax.ca
HRM twitter: http://twitter.com/hfxgov

twitter: http://twitter.ca/wayemason
facebook: http://www.facebook.com/wayemason
instagram: http://www.instagram.com/wayemasonhfx
google plus: https://plus.google.com/102848045441298131401/
linkedin: http://www.linkedin.com/in/wayemason

JOIN MY EMAIL LIST

Join my e-newsletter list using the form on the right!

OTHER IMPORTANT NUMBERS